Disaster Recovery & Business Continuity

Documented RTO/RPO per workload class, multi-region failover for stateful workloads, and quarterly DR drills that actually run -- not annual tabletop theater.

Disaster recovery illustration

Plan for the Unexpected

Disaster recovery starts with classification, not technology. We work with your team to map every workload to a recovery tier with documented RTO and RPO targets -- typically Tier 1 (critical revenue path) at RTO 1 hour / RPO 15 minutes; Tier 2 (important but recoverable) at RTO 4 hours / RPO 1 hour; Tier 3 (batch and analytics) at RTO 24 hours / RPO 24 hours. The classification drives architecture, cost, and test cadence.

Backup and replication are tool-and-cloud appropriate. AWS-native workloads use AWS Backup for cross-account and cross-region snapshots with policy-as-code lifecycle. Kubernetes clusters use Velero for namespace-level backup with restic-encrypted volume snapshots. On-prem and VMware workloads use Veeam with cloud-tier offload to S3 Glacier. Stateful databases (RDS, Aurora, Postgres) use point-in-time recovery plus periodic automated restore-validation -- a backup that hasn't been tested isn't a backup.

DR drills happen on a real cadence: quarterly tabletop exercises walking through specific scenarios, annual full-failover tests against staging environments, and game-days when major architecture changes ship. Test results feed runbook updates so the playbook your on-call SRE follows at 3 AM matches what production actually looks like. Because our team's roots are in audit and compliance work, the same drills produce the evidence SOC 2 and HIPAA auditors expect.

Disaster recovery plan diagram

Why Choose Our Disaster Recovery & Business Continuity

Engineering rigor, audit-ready process, and operational depth across cloud, SaaS, and software delivery

Data Protection

Workload-tiered backups: AWS Backup for AWS-native, Velero for Kubernetes, Veeam for VMware/on-prem. Cross-region snapshots with automated restore validation -- a backup that has not been tested is not a backup.

Data Protection

Continuity

Documented RTO/RPO per workload class -- typically RTO 1 hour for stateless services, 4 hours for stateful workloads. Multi-region failover for Tier 1 workloads where the cost-benefit math supports it.

Continuity

Testing

Quarterly tabletop exercises, annual full-failover drills, and game-days when major changes ship. Test results feed runbook updates and produce SOC 2/HIPAA-ready evidence as a byproduct.

Testing

Our DR/BC Process

From risk assessment to tested, validated recovery capabilities.

1

Workload Tiering & Risk Assessment

Two weeks: catalog every workload, map dependencies, classify to recovery tiers (Tier 1/2/3), and document RTO/RPO targets per tier. Output: a workload-tier matrix and a ranked risk register your CTO can sign off on.

2

Plan Development & Tooling

Days 15-60: implement tiered backups (AWS Backup, Velero, Veeam as appropriate), build cross-region replication for Tier 1, write runbooks for each major failure mode, and integrate backup monitoring into PagerDuty so silent failures get caught.

3

Drills & Continuous Maintenance

Quarterly tabletop exercises, annual full-failover drill, and game-days for major architecture changes. Restore-validation runs automatically; failed restores page the on-call SRE. Runbooks updated within 5 business days of any production change.

Prepared vs. Unprepared

The value of disaster recovery planning.

RTO/RPO Definition

Unprepared
Aspirational targets in a slide deck
Jacobian Services
Documented per workload tier in the SOW with measured drill results

Drill Cadence

Unprepared
Annual tabletop, results not actioned
Jacobian Services
Quarterly tabletop plus annual failover, runbooks updated within 5 days
Disaster Recovery Planning Playbook
Whitepaper

Disaster Recovery Planning Playbook

Workload-tier RTO/RPO, multi-region failover patterns, AWS Backup + Velero automation, and the DR drill cadence auditors actually accept as evidence.

Read the whitepaper

Disaster Recovery FAQs

Your questions about business continuity answered.

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