Last Updated: October 18, 2026
Legal terms governing IT infrastructure and compliance services provided by Jacobian Engineering.
These Terms and Conditions ("Terms") govern your use of services provided by Jacobian Engineering, an employee-owned company specializing in IT infrastructure and compliance management services. By engaging our services or using our website, you agree to be bound by these Terms.
Jacobian Engineering provides professional IT infrastructure management and compliance services to growing companies, healthcare technology firms, financial technology companies, and AI/machine learning startups.
For legal matters, please contact us at:
Jacobian Engineering
12060 Industry Blvd #1025
Jackson, CA 95642
Email: [email protected]
Phone: (415) 644-8208
Our services include managed IT infrastructure, cloud platform management, compliance assessments (including HITRUST, SOC 2, and HIPAA), security assessments, and related professional services. Specific services are detailed in individual service agreements.
Service level commitments, response times, and performance metrics are specified in individual service agreements. We maintain industry-standard monitoring and response procedures for all managed infrastructure services.
Compliance assessments and certifications are provided based on industry standards and frameworks.We do not guarantee regulatory approval or certification outcomes. Our role is to assess, guide, and support compliance efforts based on our professional expertise and industry best practices.
Jacobian Engineering retains ownership of all proprietary methodologies, tools, templates, and materials developed or used in service delivery. Clients receive limited use rights for deliverables created specifically for their engagement.
We respect and protect client proprietary information and systems. No rights to client intellectual property are claimed except as necessary to perform contracted services.
Documentation, assessments, and recommendations created specifically for Client become Client property upon full payment. General methodologies and tools remain Company property.
Both parties agree to protect confidential information disclosed during the engagement. This includes technical specifications, business processes, financial information, and strategic plans.
We implement industry-standard security controls including encryption, access controls, and monitoring. Our team maintains relevant security certifications and follows established security frameworks.
Security incidents are reported promptly with appropriate notification procedures. We maintain incident response plans and coordinate with clients on breach response activities.
Client data is retained only as long as necessary for service delivery and legal requirements. Secure deletion procedures are followed upon engagement termination.
Our team maintains relevant professional certifications including HITRUST CSF Assessor, CISSP, and AWS Advanced Tier Services Partner status, among other industry credentials. We adhere to professional standards of care and maintain continuing education requirements.
Services are provided with reasonable professional care consistent with industry standards. Certification scopes and limitations are clearly communicated in service agreements.
Professional services are provided with reasonable care but without absolute guarantees.Compliance and security services represent best effort assessments based on available information and current standards.
Maximum liability for any claim is limited to the total fees paid for the specific service giving rise to the claim. We exclude liability for consequential, indirect, punitive, or speculative damages.
Liability for third-party platforms, tools, and services is limited to our direct actions. AWS, cloud platform, and vendor limitations apply to respective services.
Jacobian Engineering is an employee-owned company, providing unique benefits including aligned incentives, long-term client relationship focus, and collaborative decision-making. This structure supports service continuity and sustained client partnerships.
Employee ownership ensures that service providers have direct investment in client success and company reputation. Succession planning and business continuity procedures protect against ownership transition risks.
Jacobian Engineering Inc. sends text messages from its business lines (415-644-8208 and 415-688-4305) for operational purposes only, such as line-activity notifications to enrolled subscribers, and account and service notifications from our AI-powered phone line to customers and contacts who opt in. Message frequency varies, typically fewer than 10 messages per week. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information. Mobile numbers and SMS opt-in data are never shared with third parties for marketing.
Jacobian Engineering
12060 Industry Blvd #1025
Jackson, CA 95642
United States
Email: [email protected]
Phone: (415) 644-8208
Response Time: 5 business days