Voltus - Managed Compliance Services and SOC 2 Program

Jacobian Engineering
January 1, 2024
About Voltus

Voltus is the leading virtual power plant operator that pays commercial and industrial energy consumers to reduce or shift electricity use in response to grid stress, high prices, and high emissions. As a distributed energy resource (DER) platform operator, Voltus helps energy users unlock demand response revenue while supporting grid stability and the transition to clean energy. The company operates across multiple energy markets, requiring robust compliance and security frameworks.

The Challenge

As a rapidly growing virtual power plant operator working with utility partners and energy market operators, Voltus needed to establish a comprehensive compliance program that would demonstrate their commitment to security and regulatory requirements. The company required both initial SOC 2 certification to build trust with enterprise customers and ongoing compliance management to maintain their certifications. The complexity of energy market regulations and the critical nature of grid operations demanded a robust, continuously maintained compliance framework.

Partner Solution

Jacobian Engineering built Voltus's compliance program from the ground up and provides ongoing managed compliance services. The comprehensive solution includes initial program development, SOC 2 certification achievement, and continuous compliance management to ensure ongoing certification maintenance.

Key implementation areas included:

  • Compliance Program Development: Built comprehensive compliance framework tailored to energy market requirements
  • Initial SOC 2 Certification: Guided Voltus through their first successful SOC 2 audit and certification
  • Managed Compliance Services: Ongoing management of compliance program operations and maintenance
  • Annual SOC 2 Type 2 Maintenance: Continuous support for yearly SOC 2 Type 2 audits and certification renewal
  • AWS Security Framework: Implementation of cloud-based security controls supporting compliance requirements
  • Energy Market Compliance: Specialized compliance measures for virtual power plant operations
  • Audit Management: Complete audit preparation, coordination, and response management
  • Continuous Improvement: Ongoing optimization of compliance processes and control effectiveness
Results and Benefits

Voltus successfully achieved SOC 2 certification and maintains ongoing SOC 2 Type 2 certification through Jacobian Engineering's managed compliance services. The robust compliance program has enabled Voltus to build trust with utility partners, expand their market presence, and demonstrate their commitment to security and regulatory compliance. The ongoing managed services ensure continuous compliance maintenance without diverting internal resources from core business operations.

About Jacobian Engineering

Jacobian Engineering is an information security company and an AWS Advanced Tier Services Partner. Jacobian Engineering works with customers in several industries including healthcare, biotechnology, energy, financial services, construction and has strong competencies in cloud security, software development, migrations, governance, risk, and compliance.

Resource Details

Author:Jacobian Engineering
Published:January 1, 2024
Industry:
SaaS
Service:
Compliance
Challenge:
Regulatory
Company Size:
SMB

About This Resource

Challenge: Voltus needed to build a comprehensive compliance program from the ground up and establish ongoing SOC 2 Type 2 certification to demonstrate security to utility partners and energy market operators. Solution: Jacobian Engineering built Voltus's compliance program, guided them through their first SOC 2 certification, and now provides ongoing managed compliance services for annual SOC 2 Type 2 maintenance.

Industry:
SaaS
Service:
Compliance
Challenge:
Regulatory
Company Size:
SMB