Managed Detection & Response (MDR)

Round-the-clock detection from a dedicated security operations center, tuned to your stack and wired into the compliance program that has to consume it -- with IR playbooks written before you need them.

Concentric hexagonal lattice rings forming an emergent shield silhouette, representing layered detection and response

Always-On Detection, Run as Part of Your Compliance Program

Continuous detection and triage run on Sophos MDR, a security operations center that does nothing else and is staffed around the clock. We do not ask you to believe a boutique firm replicates that in-house. What a platform cannot do is know your environment -- and that is the half most MDR purchases get wrong, ending as a license and a portal nobody opens. Jacobian is the bridge: we scope the deployment, tune detections to your application stack, and fold in the cloud-native signal from AWS GuardDuty, Security Hub, and Inspector alongside your SIEM (Splunk, Datadog Cloud SIEM, or Elastic).

Escalation reaches the team that already operates your infrastructure, through the PagerDuty rotation you already use rather than a vendor ticket queue you have to chase. Playbooks are written before the engagement starts: AWS account isolation, IAM credential rotation, endpoint quarantine, and forensic timeline reconstruction from CloudTrail, VPC Flow Logs, and application audit logs. Where an incident needs to withstand legal or regulatory scrutiny, the same team performs chain-of-custody forensic investigation.

Threat hunting runs on a quarterly cadence using MITRE ATT&CK as the framework. We hypothesis-test against your threat model, validate detection coverage gaps, and tune rules. Because Jacobian's roots are in audit and compliance work, every detection event is captured as evidence in the SOC 2 control library -- so the spend on detection also does work at audit time, and the auditor does not need a separate evidence package for monitoring.

Layered observability panels visualizing detection and response telemetry

Why Choose Our Managed Detection & Response (MDR)

Engineering rigor, audit-ready process, and operational depth across cloud, SaaS, and software delivery

Round-the-Clock Detection

Sophos's security operations center watches continuously; we decide what it watches -- GuardDuty, Security Hub, and SIEM rules tuned to your application stack rather than a generic ruleset.

Round-the-Clock Detection

Integrated Incident Response

Response playbooks pre-written for AWS account isolation, IAM rotation, EDR endpoint quarantine, and forensic timeline reconstruction. Wired into your existing PagerDuty rotation.

Integrated Incident Response

Threat Hunting

Quarterly hypothesis-driven hunts against MITRE ATT&CK with documented coverage analysis and detection-rule tuning. You see the coverage analysis, not just an alert count.

Threat Hunting

Audit-Ready Evidence

Every detection event lands in the SOC 2 / HIPAA evidence library automatically. SIEM logs retained per regulatory requirement (1+ year HIPAA, 12 months SOC 2 minimum).

Audit-Ready Evidence

Our MDR Onboarding Process

From kickoff to full coverage in 30 days

1

Threat Model & Coverage Assessment

Two-week assessment of your AWS account, application telemetry, EDR coverage, and existing detection capabilities. Output: a threat model mapped to MITRE ATT&CK with gap analysis.

2

SIEM & EDR Deployment

Days 8-21: deploy or tune your SIEM (Datadog Cloud SIEM, Splunk, or Elastic), GuardDuty, Security Hub, Inspector. Connect EDR (Sophos Intercept X, or the CrowdStrike, SentinelOne, or Defender deployment you already run). Wire alerts into PagerDuty.

3

Detection Rule Library

Days 14-30: write and tune detection rules specific to your stack. Test through purple-team exercises before going live. Document each rule's MITRE technique mapping and expected false-positive rate.

4

Steady-State Operations

Day 30+: full coverage live. Monthly tuning reviews, quarterly threat hunts, semi-annual purple-team exercises with your engineering team. SOC 2 evidence package generated automatically.

MDR bought alone vs. MDR delivered by Jacobian

The platform is the easy part to buy

Detection Tuning

A standalone MDR license
Generic rules tuned by analysts who don't know your stack
Jacobian Services
Rules tuned by the engineers who already operate your infrastructure

Response Integration

A standalone MDR license
Separate vendor portal, separate on-call rotation, two-step escalation
Jacobian Services
Wired into your existing PagerDuty rotation; one team owns it

Incident Containment

A standalone MDR license
Vendor opens a ticket, your team executes containment
Jacobian Services
Pre-written playbooks executed by us, you ratify the action

Audit Evidence

A standalone MDR license
Separate vendor evidence pack, manual reconciliation with SOC 2 controls
Jacobian Services
Detection events feed directly into SOC 2 / HIPAA control library

Threat Hunting

A standalone MDR license
Optional add-on, often skipped
Jacobian Services
Quarterly hypothesis-driven hunts mapped to MITRE ATT&CK
MDR Operations Playbook
Whitepaper

MDR Operations Playbook

Read our MDR operations playbook -- SOC integration, MITRE ATT&CK coverage, SIEM/EDR tooling, and continuous monitoring evidence that doubles as compliance evidence.

Read the whitepaper

MDR FAQs

What CISOs and security leads ask before engaging us

Ready for Round-the-Clock Threat Detection?

Schedule a threat-model assessment and MDR readiness review.