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PRIVACY POLICY

Last Updated: October 25, 2016

This Privacy Policy (this “Policy“) by Jacobian Engineering Inc. (“Jacobian“) explains the type of information we may gather or track on our site, software, or services (the “Service), how such information may be used, and with what other parties the information is or may be shared. Please also carefully review our Terms of Service available at jacobianengineering.com/terms (the “Terms“) that provides the terms, conditions, disclaimers, and limitations of liability governing the use of the Service. This Privacy Policy is incorporated into, and considered a part of, the Terms.

Your privacy is important to us. We understand and share your concerns about the privacy of information and Service Data you may provide to store or manage through the Service. In this Privacy Policy, we attempt to explain what we do with your information and, if applicable, how we collect it. Please read this Policy carefully as it also explains how you may verify the accuracy of any Personal Data (as defined below) we have concerning you and how you may request that we delete or update your Personal Data. By using the Service you consent to this Privacy Policy.

CLIENT CONSENT

By submitting or making available Personal Data through the Service, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.

INTERNATIONAL USERS

WE PRIMARILY STORE DATA ABOUT YOU, INCLUDING PERSONAL DATA, ON SERVERS LOCATED AND OPERATED WITHIN THE UNITED STATES. IF YOU RESIDE OUTSIDE OF THE UNITED STATES, IN ORDER TO PROVIDE AND OPERATE THE SERVICE, WE MAY SEND AND STORE YOUR PERSONAL DATA OUTSIDE OF THE COUNTRY WHERE YOU RESIDE OR ARE LOCATED, TO THE UNITED STATES. THEREFORE, OUR COLLECTION AND USE OF YOUR PERSONAL DATA IS SUBJECT TO THE UNITED STATES’ LAWS RELATED TO PRIVACY AND USE OF PERSONAL DATA AND INFORMATION. THESE LAWS, INCLUDING WHAT IS DETERMINED TO BE “PERSONAL DATA AND/OR INFORMATION,” ARE DIFFERENT AND MAY BE LESS PROTECTIVE THAN THOSE APPLICABLE TO YOU IN YOUR COUNTRY OF RESIDENCE. BY ACCEPTING THE TERMS OF THIS PRIVACY POLICY, YOU ACKNOWLEDGE, AGREE AND CONSENT TO (1) THE TRANSFER TO AND PROCESSING OF PERSONAL DATA ON SERVERS LOCATED OUTSIDE OF THE COUNTRY WHERE YOU RESIDE, (2) OUR COLLECTION AND USE OF YOUR PERSONAL DATA AS DESCRIBED HEREIN AND IN ACCORDANCE WITH THE LAWS OF THE UNITED STATES THAT MAY BE DIFFERENT AND MAY BE LESS PROTECTIVE THAN THOSE IN YOUR COUNTRY AND (3) THAT YOU ARE TAKING A RISK BY USING THE SERVICE.

A NOTE ABOUT CHILDREN

We do not intentionally gather Personal Data about visitors who are under the age of 13.

TYPES OF PERSONAL DATA WE COLLECT

We collect Personal Data and Anonymous Data from you when you visit our website and when you send us information or communications in connection with your use of the Service. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, company, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.

We may also collect non-personally identifiable information and aggregate and anonymize such information (“Aggregate Information“), for example, tracking the number of visitors to the Service, where visitors enter the Service, how long they remain, etc., in connection with the operation of the Service. Other than Personal Data you supply to us voluntarily or the Aggregate Information that may be gathered via cookies, as described in this Policy, we do not at this time collect other Personal Data in connection with your use of the Service.

PERSONAL DATA YOU PROVIDE TO US

We collect Personal Data from you, such as first and last name, e-mail and mailing addresses, telephone number, professional title, company name, and password, when you register for the Service. In addition, we (or our third-party credit card or payment processor on our behalf) may collect Personal Data including your credit card number or account information, if applicable. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via e-mail or the Service, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us. If we conduct a survey in which you participate, we may collect additional profile information. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application, operating environment and hardware profiles, and other requested information if you contact us via e-mail regarding support for the Service. We may also collect Personal Data at other points in our website that state that Personal Data is being collected.

PERSONAL DATA COLLECTED BY THIRD PARTIES

We may receive Personal Data about you from other sources like telephone or fax, or from companies that provide services (such as payment processing services) in connection with the Service (collectively, “Partner Companies“). Our Partner Companies may supply us with Personal Data, such as your name and e-mail and mailing address information, in order to help us establish the account or fulfill orders. We may add this information to the information we have already collected from you via our website in order to perform and improve the Service.

This Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use the Service. Our providing a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our website and go to another website. During this process, a third party may collect Personal Data or Anonymous Data from you.

PERSONAL DATA COLLECTED VIA TECHNOLOGY

The Service (which may be hosted by a third-party service provider) collects Personal Data from you, such as browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit. We may also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and/or access to the Service and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit our website or access your account on our network.

Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience while using the Service. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of our website and/or the Service may not function correctly.

We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party.

USE OF YOUR PERSONAL DATA

We use your Personal Data in the following ways:

  • to facilitate the creation of and secure your account on our network; identify you as a user in our system,
  • to provide improved administration of the Service,
  • to improve the quality of experience when you interact with the Service,
  • to send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created,
  • to send you administrative e-mail notifications, such as security or support and maintenance advisories,
  • to respond to your inquiries related to employment opportunities or other requests
  • to send promotional communications,
  • to provide you with hardcopy or electronic newsletters, or surveys,
  • to send upgrades and special offers related to the Service and for our or our Partner Companies’ other marketing purposes, should you request to receive such communications from us, and
  • to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that render the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content and functionality of the Service. We reserve the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.

If you provide feedback on the Service, we may use such feedback for any purpose, provided we will not associate such feedback with your Personal Data. We will collect any information contained in such communication and will treat the Personal Data in such communication in accordance with this Privacy Policy.

DISCLOSURE OF YOUR PERSONAL DATA

We may share your Personal Data with Partner Companies to provide technical support or to provide specific services, such as hosting of your applications, maintenance services, database management or payment processing for purchases. Partner Companies will have access to your Personal Data only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose.

Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, “Related Entities“), we may in the future. We may share some or all of your Personal Data with these Related Entities, in which case we will require our Related Entities to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and we will use our best efforts to ensure that it will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy as and to the extent required by applicable law.

Regardless of any choices you make regarding your Personal Data (as described below), we may disclose Personal Data if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend our or the users of Service’s rights or property.

Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to third parties. You expressly consent to the sharing of your Personal Data as described in this policy.

PROTECTING AND STORING YOUR INFORMATION.

We take the security of the information we collect through the Service seriously and in response implements a variety of security measures designed to reduce the risk of unauthorized disclosures and accidental destruction or loss of Service Data and to maintain the safety of your Personal Data using methods appropriate to the nature of the data and information provided to us by you.

Personal Data collected via the Service is stored on servers located in the United States, and these servers are subject to our IT security policies and procedures. To discuss the security programs, procedures and policies that we utilize to reasonably secure your Personal Data and Service Data, please contact your Company representative or contact us through the Service. We are happy to discuss our security program with you.

ANALYTICS INFORMATION

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving the Service. We may collect and use this analytics information together with your Personal Data and stitch together session data from unauthenticated user visits with authenticated user visits to build a broader profile of our individual users so that we can serve you better.

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google“).  You can find out more information about how Google collects and processes the data here: www.google.com/policies/privacy/partners/.

OPT OUT POLICY AND PERSONAL DATA CHANGES.

We offer you choices regarding the collection, use, and sharing of your Personal Data. We may periodically send you free newsletters and e-mails that directly promote the use of the Service and may contain advertisements for third parties. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail preferences, we may send you notice of any updates to our Terms of Service or Privacy Policy.

You may access and change any of your Personal Data in your account by editing your profile within the registration portion of our website or by sending an e-mail to us at the e-mail address set forth below. You may request deletion of your account information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete account information, it will be deleted from the active database, but may remain in our archives.

DO NOT TRACK.

Without a common industry or legal standard for interpreting Do Not Track (DNT) signals, Jacobian does not respond to browser DNT signals. Jacobian will continue to monitor further development of a DNT standard by the privacy community and industry.

CALIFORNIA PRIVACY RIGHTS.

Our clients who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to [email protected].

SECURITY OF YOUR SERVICE DATA AND PERSONAL DATA.

We are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that we cannot fully eliminate security risks associated with Personal Data and mistakes and security breaches may happen.

CONTACT INFORMATION.

We welcome your comments or questions regarding this Privacy Policy. Feel free to e-mail comments or questions to us at [email protected].

CHANGES TO THIS PRIVACY POLICY.

If we make changes to this Privacy Policy, these changes will be posted on our website in a timely manner. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. Any changes to this Privacy Policy will become effective upon our posting of the revised Privacy Policy on the Jacobian website. Use of the Service following such changes constitutes your acceptance of the revised Privacy Policy then in effect.