Reviewed: August 10, 2018
A NOTE ABOUT CHILDREN
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
TYPES OF PERSONAL DATA WE COLLECT
We collect Personal Data and Anonymous Data from you when you visit our website and when you send us information or communications in connection with your use of the Service. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, company, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
We may also collect non-personally identifiable information and aggregate and anonymize such information (“Aggregate Information“), for example, tracking the number of visitors to the Service, where visitors enter the Service, how long they remain, etc., in connection with the operation of the Service. Other than Personal Data you supply to us voluntarily or the Aggregate Information that may be gathered via cookies, as described in this Policy, we do not at this time collect other Personal Data in connection with your use of the Service.
PERSONAL DATA YOU PROVIDE TO US
We collect Personal Data from you, such as first and last name, e-mail and mailing addresses, telephone number, professional title, company name, and password, when you register for the Service. In addition, we (or our third-party credit card or payment processor on our behalf) may collect Personal Data including your credit card number or account information, if applicable. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via e-mail or the Service, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us. If we conduct a survey in which you participate, we may collect additional profile information. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application, operating environment and hardware profiles, and other requested information if you contact us via e-mail regarding support for the Service. We may also collect Personal Data at other points in our website that state that Personal Data is being collected.
PERSONAL DATA COLLECTED BY THIRD PARTIES
We may receive Personal Data about you from other sources like telephone or fax, or from companies that provide services (such as payment processing services) in connection with the Service (collectively, “Partner Companies“). Our Partner Companies may supply us with Personal Data, such as your name and e-mail and mailing address information, in order to help us establish the account or fulfill orders. We may add this information to the information we have already collected from you via our website in order to perform and improve the Service.
PERSONAL DATA COLLECTED VIA TECHNOLOGY
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience while using the Service. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of our website and/or the Service may not function correctly.
USE OF YOUR PERSONAL DATA
We use your Personal Data in the following ways:
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that render the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content and functionality of the Service. We reserve the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.
DISCLOSURE OF YOUR PERSONAL DATA
We may share your Personal Data with Partner Companies to provide technical support or to provide specific services, such as hosting of your applications, maintenance services, database management or payment processing for purchases. Partner Companies will have access to your Personal Data only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose.
Regardless of any choices you make regarding your Personal Data (as described below), we may disclose Personal Data if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend our or the users of Service’s rights or property.
Except as otherwise stated in this policy, we do not generally sell, trade, share, or rent the Personal Data collected from our services to third parties. You expressly consent to the sharing of your Personal Data as described in this policy.
PROTECTING AND STORING YOUR INFORMATION.
We take the security of the information we collect through the Service seriously and in response implements a variety of security measures designed to reduce the risk of unauthorized disclosures and accidental destruction or loss of Service Data and to maintain the safety of your Personal Data using methods appropriate to the nature of the data and information provided to us by you.
Personal Data collected via the Service is stored on servers located in the United States, and these servers are subject to our IT security policies and procedures. To discuss the security programs, procedures and policies that we utilize to reasonably secure your Personal Data and Service Data, please contact your Company representative or contact us through the Service. We are happy to discuss our security program with you.
We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving the Service. We may collect and use this analytics information together with your Personal Data and stitch together session data from unauthenticated user visits with authenticated user visits to build a broader profile of our individual users so that we can serve you better.
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google“). You can find out more information about how Google collects and processes the data here: www.google.com/policies/privacy/partners/.
OPT OUT POLICY AND PERSONAL DATA CHANGES.
You may access and change any of your Personal Data in your account by editing your profile within the registration portion of our website or by sending an e-mail to us at the e-mail address set forth below. You may request deletion of your account information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete account information, it will be deleted from the active database, but may remain in our archives.
GENERAL DATA PROTECTION REGULATION (GDPR)
Jacobian Engineering Inc. may process your Personal Data because:
We participate in the United States/European Union joint effort known as Privacy Shield.A current list of members is available here.
We are committed to the principles of Privacy Shield and reliant upon their guidance and support to protect unauthorized use or disclosure of personal data. To express a concern or lodge a complaint, you may contact us directly or file a complaint through our complaint resolution partner, JAMS.
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data collected may be used directly or by one of our wholly owned subsidiaries:
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Jacobian Engineering Inc. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Jacobian Engineering Inc. relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
CALIFORNIA PRIVACY RIGHTS.
Our clients who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to [email protected].
DO NOT TRACK.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA):
Without a common industry or legal standard for interpreting Do Not Track (DNT) signals, Jacobian does not respond to browser DNT signals. Jacobian will continue to monitor further development of a DNT standard by the privacy community and industry. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
SECURITY OF YOUR SERVICE DATA AND PERSONAL DATA.
We are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that we cannot fully eliminate security risks associated with Personal Data and mistakes and security breaches may happen.